The applicant must first start operation before any certification audit can be conducted.

1. The scope of audit will cover from the point of rearing of the live birds to the delivery of meat (including slaughtering and tagging of Halal labels)
2. ICC  appointed agent will conduct a certification audit for new applicants with advance notice. Repeat audits will be conducted when necessary.
3. The applicant will fully assist the ICC auditor and/or ICC appointed agent at ALL times. All necessary documentations and records, as per listed in Appendix C, have to be produced during the audit process.
4.  During the certification audit, there are a number of process steps undertaken: i) opening meeting ii) documentation review iii) site inspection iv) check back of audit trails, verify and further documentation checks v) final evaluation of findings by the auditor in preparation for the closing meeting vi) closing meeting
5. It is expected that at the opening and closing meetings those attending on behalf of the company will be the Halal team members who have been authorised to ensure that corrective action can be taken, if non-conformities are found.
6. A report will be issued to the applicant within two working days upon completion of the site audit

• Non-Conformance
• The audit will assess the nature and significance of any non-conformity. There are 3 levels of nonconformities:  There is a complete failure to meet the Halal requirements and sufficient physical evidence indicate the use/storage/production of non-Halal items (e.g. non-Halal items such as alcohol, pork or meat from animal not slaughtered in a Halal manner found) MAJOR - There is a complete failure to meet the systems and/or staffing criteria, resulting in very serious breakdown to the Halal system (e.g. Principles 1 and 6 not completely met) MINOR - There is a failure to meet the Halal, systems and/or staffing criteria, but does not raise significant doubt that the product is non-Halal or does not result in serious breakdown of the Halal system (e.g. raw materials not substantiated with proper records)
• The applicant is required to rectify all non-conformities, if any, within 14 or 21 days or any other time frame as given by ICC failing which, the application will be rejected without any further notice.
• In case of a non-conformity is detected, ICC and/or ICC appointed agent will collect relevant evidence (e.g. samples or photographs) for further testing or proof.
• Approval
• A Halal certificate is issued to the applicant only after ICC and/or ICC appointed agent has audited the applicant’s premises and is satisfied that the Halal Certification Terms & Conditions stipulated by ICC have been complied with.
• The applicant will be notified on the results of its audit by any other modes of communications.
• Successful applicant will be informed to collect the Halal certificate(s) at ICC Halal Certification body, together with the relevant non-refundable certification fees.
• Payments can be made online by cash/cheque/Nets. Cheque payment must be crossed and be made payable to the ‘ICC
• All certificates have to be collected within 14 working days from the date of notification for certificate collection, failing which, they will be cancelled and NO refund of fees will be given.
• Unsuccessful applicant may choose to re-apply BY, following which, ICC will       conduct another round of certification audit.

During the site audit, there are a number of process steps undertaken:

1. Opening meeting;
2. Documentation review;
3. Site tour;
4. Interview of Halal Team and Muslim personnel;
5. Checking of audit trails and further verification of documents;
6. Final evaluation of findings by the auditor;
7. Closing meeting .